Damon is a service designer and design researcher who works collaboratively with health systems to redefine care and improve the quality of their patient experience.

He is equally at home in the field gathering insights with frontline workers, as he is in the boardroom delivering co-design workshops for key project stakeholders.

His projects run the gamut from: cancer survivorship, personal health records, virtual appointments, remote patient monitoring of chronic conditions, integrated care models, to COVID-19 response for major Toronto hospitals.

He is always interested in collaborations with organizations that have human-centered, values driven work cultures.

If you are seeking to: improve, rethink, audit, expand, or launch a health service offering, please feel free to get in touch!

education BASc Engineering, BDes Industrial Design
work Sr. Designer & Design Researcher at HHF
ship 190 Elizabeth St, 4th Floor, RF Elliot, Toronto, ON
email hello@damonpfaff.com